PawnMaster Blog

Q: How can I void a redeemed pawn?

A: My first instinct is to tell you to ask your employee, "Why do you need to void a redeemed pawn?" This is a safety precaution to make sure they're not trying to skim money out of the cash drawer. As an owner be sure to limit who has access to voiding a pawn.

Don't Sweat Your Competition

Competition... What is it? Someone else that does what you do? Do they do it better? Or are they just another company in the same field or on the same street.

Don't sweat competition; I try to never sweat competition. There will always be competition and sometimes I admit I don't like it (I'm not perfect).

However, I worry more about what I'm doing for my clients and my company start to finish day in and day out. So many people get wrapped up in what everyone else is doing or saying that they forget about themselves and what they have on their own to-do lists.

Get Found on Amazon Marketplace

Why should you sell on Amazon? Two words. Customer. Obsession. This Amazon’s top leadership principle and it’s why people buy from them. Customer obsession, or the idea of starting with the customer and working backwards, makes consumers comfortable with buying something online from a vendor they may not be familiar with. Don’t get me wrong, it isn’t the ONLY reason to sell on Amazon. There are plenty of other benefits…

Data Age Business Systems Combines e-Commerce and Retail in One POS to Bring Unified Commerce to the Pawn Industry

Data Age Business Systems, the developers of PawnMaster, the industry-leading pawn shop software, announced its latest eCommerce integration, Storefront. Storefront enables brick and mortar pawn shop owners to create an eCommerce page and sell inventory from their own website while integrating directly with PawnMaster pawn software to make inventory management and sales reporting seamless. Storefront’s innovative technology makes it easy to create an omnichannel experience for shoppers.

5 Helpful Hints for Pawnbrokers - Volume 1

 

1. All TV’s on the sales floor are turned on. Two factors sell nearly all TV’s… Price and picture.  There is virtually no chance a TV that isn’t on will generate much interest from customers. Older TV’s may sometimes have a great picture and, hopefully, be affordable to someone with a small budget. Even poorer pictures can sometimes be enhanced by attaching a Blu-Ray player. Still, go back to rule one… Turn it on!

Q: What is “Bin” used for?

A: This is optional (mandatory in the shop where I worked) and is used to locate items. Staying organized is critical to running an efficient pawnshop, by noting the locations of items, anyone should be able to find them for redemption or pulling.

Strategy for Competing Successfully Using Key Performance Indicators (KPI)

We have all heard about the importance of measuring performance. After all every professional sport lists it leaders by ranking of an average, points made, and percentage of success. Imagine for a moment if these performance statistics were not kept? The real leaders of the sport would become anonymous, team strategies would be scrambled and worse, the fans would lose the ability to identify with the true heroes of the game. As for the players, how can they improve if they don’t know what they must improve upon?

Introducing PawnMaster's Pawnbroker Development Program

As Data Age continues to lead the way in the market as the preeminent software provider we are constantly looking for ways to add more value for our customers. In concert with enhancing our stable and highly diverse product set, we have impacted our customers on every level of their business for almost 30 years. Our flagship product, PawnMaster, has been at the center of this, ensuring speed at the counter and robust functionality to fit your business-specific needs as well as having hundreds of very useful reports. These elements have been baked into the system for years but over the past five years, we expanded our breath to assist customers in driving more sales and traffic into their shops via our marketing and e-commerce tools. Highly productive and very profitable tools not requiring a big capital investment or revenue sharing to employ them.

Q: How are employee messages used?

A:Message”, is located in tools and can be used to send a message to all employees or just one. Click “Add” to start and check “All Employees” if needed or select a specific employee. Type in the message and add a stop date if desired. Now when the target employee logs in, the message will be displayed.

Visit Booth #525 NPA Pawn Expo 2017

NPA is right around the corner and we're getting excited to see our customers! We love having the opportunity to put faces to names and collaborate, sharing the ideas we implement throughout the year to make our software even better for you!

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