One of the features that makes PawnMaster so easy and fast to use is the built in keyboard shortcuts. You don't need to use a mouse to do most functions in PawnMaster. In fact, with a little practice, using keyboard shortcuts can be much faster than using a mouse. One of the most popular videos in our "Did You Know" series is the one on shortcuts. We've had several customers ask us to provided a more expanded list of those shortcuts. Richard Lutz, the Data Age University Product Training Manager, has put together this comprehensive list of the keyboard shortcuts available in PawnMaster.
Almost every business uses some kind of business software to help them be more successful. We are not talking Microsoft Word or Excel. Business software helps a company run the vital elements of their business, control costs, automate functions, etc. Even small businesses use some kind of accounting program to help them keep their books, send invoices, make payroll and pay their taxes. Savvy small business owners use more advanced software to help them run the critical parts of their business.
Often times pawn customers are also general retail customers who will take advantage of your layaway program. When these customers come in to make a payment on their pawn, it can be helpful to remind them about their layaway so they can make a layaway payment at the same time. This Did You Know video covers adding a notice on the pawn payment screen, showing they have an active layaway.
In this Did You Know?, certified PawnMaster trainer Richard Lutz shows us how to create a call list for soon to be forfeited items. You can use this list to call your customers and remind them that their items are about to be forfeited. This goes a long way in providing good customer service and will often result in those customers coming it to either pick up their items or extend their loan.
An internet security bug announced Monday may be putting your personal information and your web based business may be at risk!
Earlier this week a security vulnerability was discovered in the encryption protocol OpenSSL, which is used on most websites that collect private information, use passwords and collect credit cards. Most websites that try to protect their users information, such as Gmail, Yahoo and your bank also use OpenSSL. Many web based businesses, eCommerce sites, SaaS (Software as a Service) services and other transaction based websites also use this protocol.
We are proud to announce we have just released our new eBook, "The 12 Things You Should Know Before You Open a Pawnshop". Over the last 25 years we've worked with a lot of new shop owners, have shared their experiences, their successes and their challenges. From the shop owner in North Carolina who, on his first day open, had a line around the corner; to the shop in Florida that had a power surge damage every one of their TV's. For every dozen successes we've seen, we've also seen a mistake or two. Mistakes that could have easily been avoided with a little advanced knowledge.
The Bureau of Alcohol, Tobacco, Firearms and Explosives has issued a an advisory letter warning to all federal firearms licensees and firearms dealers. This letter warns that some scammers are using fraudulently altered Federal firearms licenses to sell, but never deliver firearms online. This is a must read for anyone dealing in firearms.
This virtual tour takes you through the Data Age corporate office located in Clearwater Florida. Here you will see all of our departments including support, development and even fulfillment are located under one roof. PawnMaster, Buy/Sell Plus, CheckMaster and all of our other products are created and supported in our headquarters. Our open office space encourages collaboration, helping us deliver the best quality software products available. Sit in on a development meeting, help us prepare a computer system for delivery and take a class in Data Age University, our on-site training center. Come on in and take a tour.
Stamp prices are increasing 3 cents to 49 cents today. This is a 6.5 percent jump. Even with this increase The US Postal Service is expected to continue to face a financial short fall. The USPS provides an important service, especially to rural areas. Because of their locations, using a for profit delivery service often isn't cost effective. The USPS is mandated by law to delivery anywhere in the US for the same price. This means the cost of maintaining post offices in these rural areas is passed onto the main public in the form of higher stamp costs. Because of new technologies like email and text messaging, fewer and fewer people are using the postal service. With fewer people using the USPS and their costs continuing to grow, it's unlikely we will see a decrease in stamp prices anytime soon.