PawnMaster Blog

Len Summa

Len Summa joined Data Age Business Systems, Inc. in 2012 and currently serves as Chief Executive Officer (CEO). Before becoming Data Age Business Systems’ CEO, Mr. Summa was Chief Operations Officer (COO) for four years. He has 26 years of experience in executive software solution sales and operational management for both early stage and well-established firms. Prior to his Data Age service, Mr. Summa was the General Manager of global sales and operations at Persystent Software, an industry-leading enterprise recovery software. Mr. Summa has also served as the Director of North American SMB sales and operations at Learn.com, the preeminent software firm in the learning management space. Mr. Summa has a vast business and entrepreneurial background and was the co-founder of Lou Ferrigno/Fitness Showrooms, a highly successful retail and wholesale chain located throughout the Northeastern United States.
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Recent Posts

Differentiation in Business

Many people ask me, "how do you differentiate yourself at Data Age/PawnMaster?"

2020 A Year In Review, From the Desk of Len Summa

As I reflect on 2020, The year is almost behind us and I am reminded of a quote that I heard some time ago: “Adversity doesn’t build character, it REVEALS it!” 

Posted on 15 Dec 2020

PawnMaster 360 Takes PawnMaster Nation Clients To New Heights

For over 30 years, Data Age/PawnMaster has delivered both world-class products and world-class services. PawnMaster continues to advance as the preeminent leader in the industry because of their clients.

The Impact of Social Media

As the CEO of Data Age, Len Summa has quickly risen to become one of the most knowledgeable and impactful leaders in the social media realm for pawnbrokers. He oversees and monitors the success of all social media profiles of the company, which include Facebook, LinkedIn, Twitter, and Instagram. As a thought leader in this space, we asked Len what the impact of social media has on businesses today and why it matters. This is what he had to say: 

Leadership In Times Of Crisis

Over the years, the word “leadership” has frequently been used as more of a buzzword. Don't get me wrong, there are a wealth of real leaders out there, but this word always gets tested in times of crisis, and crisis tends to thin out the herd regarding this vital role.

What I Would Tell My Younger Self: With Len Summa

What would the older me say to the younger me now that the experience has settled in? This is a very good question that evokes great sentiment—joy and sadness all in the same breath for me.  

If You Don't Service Your Customers, Your Competition Will

In our 2019 blog “serving the under-served…the little things matter,” we talked about the reason behind the need for world-class customer service in any business. As we close out Q1of 2020, it has become painfully obvious to some why customer service is no longer an option…it is a necessity.

A Successful Holiday Season

For many of us, this is an exceptional time of year. A time that we all wait for, for a variety of reasons.

Social Media Do's and Dont's

For several years our company, and more specifically myself, have taken to social media as a primary outlet. In an attempt to consistently improve, our social media is used as a way to connect with our customers.

Customer Service: Serving the Under Served

 As we enter the mid-year mark of 2019, so many people ask me, “How do you win and how do you have such a loyal customer base?”  My response is fast, simple, and without hesitation…. Customer service.  My team and I are committed to serving the underserved in our industry.

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