Nobody likes to be wrong, but did you know there are psychological reasons behind why we avoid, resist, and deny being wrong? We all want to know that we’ve made the right decision; whether it be personal, professional, political, financial, parental or anything in between. Every day we, humans use our brains to collect and digest all the information we can, gathering social proof before making decisions, whether it be a purchase, casting our ballot, pulling the trigger or passing judgement. However there are habits of the human brain that tend to interfere with pure logic that ultimately influence our behavior. Among the many psychological phenomena that we humans knowingly or unknowingly experience, one big one comes to mind when I think about making, justifying and sticking by our big decisions. Confirmation bias is a natural psychological phenomena to which we are all susceptible.
We asked our employees what their favorite PawnMaster feature is, and why. Here's what they had to say:
Over 30 years, Data Age has created, sold and supported financial transaction software products for thousands of businesses across the country and globe. During that time, one of the most important lessons we’ve learned is that flexibility, choice and control are critical to our customers when it comes to their software. That’s why we build modular software products that can be added on to our core products like our industry-leading pawn software PawnMaster.
Every time a pawn shop writes a loan, a relationship begins. Whether it’s for a new or returning customer, each loan is the start of a relationship with someone who will visit the store over and over, and whose experience will impact the success of the business.
Few would argue that we live and do business in a fast-paced world. Technological advancements and our global economy have created a modern society filled with services and products designed for speed: fast food, same-day delivery, instant messaging, on-demand media, even skip-the-line fast-passes at amusement parks. The list goes on and on.