Believe it or not, whether you work inside sales our outside sales, we are all public speakers. Every time you get on the telephone you are speaking to the public. It is important you understand how best to do this. The first step is to make sure you are prepared before every call. You have a window of about 30-90 seconds when speaking to someone for the first time over the telephone.
Slide 4 is huge. Creating an identity for yourself is powerful. Tthink about some of the people we know who stick in our minds and have an identity that makes us remember them on whatever level. Step up… stand out.. and be memorable.