PawnMaster Blog

Guest blog: The Ins and Outs of the Diamond Recovery Process

The process of diamond and gemstone recovery from karat gold jewelry scrap is far more complex and time consuming than a direct melt and assay recovery. Jewelry that contains recoverable diamond and gemstone melee will always yield a much higher value, as long as the refiner you choose is implementing sound wet chemistry processes that minimizes the potential for mechanical losses of metal and damage to the your valuable gemstones. You should expect the refiner to charge higher processing or treatment fees for this service as well as allowing a little more time for final results but in the end, the additional value you'll receive back from the sale of your stones more than justifies any inconvenience.

Behind the Counter: Hire, Train, and Retain

Hiring new staff members for your store can be challenging; believe me, I know. But there's more to just bringing the right candidates into your shop, you need to know how to retain them while helping them to gain confidence in our fast-paced (and at times stressful) work environment.

Data Age Business Systems Assembles the Industry's Largest .NET Team

For over 30 years, Data Age Business Systems, the developers of PawnMaster pawn management software, has been known as the leader in providing the collateral loan and second-hand industries with cutting-edge point-of-sale solutions. As these industries and the technologies behind them constantly evolve, a new team was assembled to oversee the continued development of Data Age’s suite of product services.

Guest Blog: The Greatest Customer Acquisition Tool in the History of Small Business is HERE—Are YOU Using It?

 

What do you use to search for the "best steakhouse” in town? Your phone. In fact, mobile searches for “best” have grown over 80 percent in the past 2 years. Everyone you know, including your potential pawn customers, have a smart phone in their pocket or purse. This device has become the greatest customer acquisition tool in the history of small business. And this includes YOUR business.

Guest Blog: How We Reached 14,000 Local People for $3 on Facebook

 Steven Sinatra is a second-generation pawnbroker who, along with his father, runs World Pawn Exchange in North Bend, Oregon, where he is GIA jewelry professional and managing partner. As someone who grew up during the technology boom of the mid-90s, Steven has a unique understanding of how to best reach his customers through the platforms that they use every day. He approached PawnMaster to write a guest blog on the topic, and we were happy to take him up on his offer.

Data Age eCommerce Clients Top $25 Million in Online Sales

Data Age Business Systems, the developers of PawnMaster, the industry leading pawn shop management software, are excited to announce a landmark eCommerce occasion. Using the integrated eCommerce listing tool e4o, PawnMaster users have sold over twenty-five million dollars’ worth of merchandise since e4o’s inception in 2016.

Why Text Messaging?

Text messaging – We all do it, multiple times a day, every day. There’s a reason text messaging is the number one form of mobile communication in the world. It’s fast, it’s easy, everyone does it. In fact, over 26 billion texts are sent each day in America alone. But that’s just the tip of the iceberg.

Redefining Cloud Technology: PawnMaster Ignite

For over 30 years, PawnMaster has been known for our world class service in every aspect pertaining to supplying the collateral loan and buy/sell industry with state-of-the-art software. Whenever we roll out a new program, service, or support model, we do so with only one focus; Our customers. When we build cutting edge software, we don’t build to accentuate fluff. We build features into our products to put our customers in the best possible position for success, and to give them a true competitive advantage in their markets.

A Good First Impression

Here's something I learned early on in my sales career—first impressions matter! If there's one thing to always be mindful of, it’s to pay attention on how you're coming across to the people that you're communicating with. It's even more important when you're communicating with them for the first time!

Refining Matters: Focus on the Pawn Industry

The pawn industry enjoys a unique relationship with United PMR. As the largest US-owned primary refiner in the country, United exclusively services the jewelry industry. A major source of jewelry for recycling and refining is the pawn industry. Dating back to ancient history, the practice of loaning money on portable security has outlasted the test of time. Pawn shops, because of their niche services and customer-friendly business model, have provided much needed funding to customers when other options such as bank loans weren't available to people.

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