Lately, we have been speaking highly about our wonderful team of PawnMaster Technical Support staff and wanted to give you an opportunity to see this hard working bunch. Most tech guys are shy when it comes to photo ops and in this rare photo, we are able to catch them all at once. These gents are the ones you talk with day in and day out when issues arise. We lead the industry when it comes to the amount of dedicated people handling tech issues and guidance. Our technical support group alone is larger than most other Pawn software company's entire staff. We take customer service seriously and understand that every minute your software is down, that is costing you money and time.
Because our support staff is so large our call back times are quick averaging between 10 - 30 minutes not days or weeks. We had to give them their own building next door to allow them the room to grow. Also, several members of the team do speak Spanish to allow even more of our customers to get the help that they may need. Don't forget you can go to http://pawnmaster.com/pawn-contact-support.php and submit a trouble ticket if you prefer not to call in. Keep up the great work!