Let’s face it, I have said it once and I will say it again. We are in the people business. We talk a lot about our customers. We speak to understanding their needs, what motivates them and how we can best help them. The other side of the coin sees us all operating businesses and having to hire people to help the plan in place succeed. Over the years, I have known many entrepreneurs, VP of Human Resources and countless corporate hiring managers investing thousands of dollars into tools to help make this process more efficient and successful. These tools, in the own way, are effective but I will never discount instinct as a very powerful tool in this process.
Over the years I have hired or contributed to hiring hundreds of professionals. When hiring we try to hire for attitude first, coachability second and finally for a domain skill with experience. I think we would all agree attitude is a very desirable attribute you can’t coach up all the time. When hiring for a specific position, for example Sales, we know there really is not an exact science to replicating success. Some may have higher success ratios than others but at the end of the day, in the hiring process, it boils down to the individual you are inviting to join your teams. At Data Age, we feel as long as we have the right attitude we can find a seat on the bus for someone. Not everyone knows, right out of the gates, what their path is in life or in the workforce. Many sales people find out they want to go into marketing and even more just want to help customers, thus seeing them take on a client support role.