PawnMaster Blog

"Be Better" This New Year

The holidays are over. It's January 2nd, you walk into your store...now what?

Differentiation in Business

Many people ask me, "how do you differentiate yourself at Data Age/PawnMaster?"

2020 A Year In Review, From the Desk of Len Summa

As I reflect on 2020, The year is almost behind us and I am reminded of a quote that I heard some time ago: “Adversity doesn’t build character, it REVEALS it!” 

Posted on 15 Dec 2020

What I Would Tell My Younger Self: With Vanessa Gray

What I would tell my younger self…

PawnMaster 360 Takes PawnMaster Nation Clients To New Heights

For over 30 years, Data Age/PawnMaster has delivered both world-class products and world-class services. PawnMaster continues to advance as the preeminent leader in the industry because of their clients.

The Impact of Social Media

As the CEO of Data Age, Len Summa has quickly risen to become one of the most knowledgeable and impactful leaders in the social media realm for pawnbrokers. He oversees and monitors the success of all social media profiles of the company, which include Facebook, LinkedIn, Twitter, and Instagram. As a thought leader in this space, we asked Len what the impact of social media has on businesses today and why it matters. This is what he had to say: 

Marketing Matters

Marketing. I could write that word in hieroglyphics and we would probably be as close to understanding it as we are in English. 

Leadership In Times Of Crisis

Over the years, the word “leadership” has frequently been used as more of a buzzword. Don't get me wrong, there are a wealth of real leaders out there, but this word always gets tested in times of crisis, and crisis tends to thin out the herd regarding this vital role.

In the Pawn Shop: General VS. Specialty Stores

I’ve been asked many times, “Why do you carry all this stuff in your store”? I know they’re referring to what many would call “junk”—collectibles, clothing, kids’ toys, etc. I always answer the same way, “Because it makes me money and brings in a larger clientele”.

In the Pawn Shop: Your Best & Worst Deals, with Robb LeBlanc

Thinking back on how the pawn business has changed over the last 20+ years… it is amazing. Many deals that were made years ago were by chance and by educated guess. We didn’t have the ability to “look it up online" or “call an expert” because a quick decision had to be made. This often made for some big wins and big losses. Here’s a couple that stood out over the years…

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