PawnMaster Blog

Customer Service, Playing the Long Game

I owned a shop during one of the many “gun scares” and I had a rather large inventory at the time, mainly AR-15’s.

I had a choice. I could raise the prices of my firearms and get all that I could, or I could do what I felt was the “right thing” and sell them at the regular price.

Posted on 26 Mar 2020
By Dave Larson

In PawnMaster, Pawnbrokers, customer service, protection, leverage, customer relationships, attracting customers, COVID-19, coronavirus

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Technology to the Rescue

I have been involved in technology most of my life.  I don’t mean binge watching Netflix or playing Call of Duty (although I do both), but actually making a career out of it. 

Posted on 24 Mar 2020
By Billy Booth

In PawnMaster, Technical Support, Pawnbrokers, customer service, technology, COVID-19, coronavirus

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