Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is excited to announce yet another e-commerce milestone. Through the integrated e-commerce tool e4o, PawnMaster users have achieved over 30 million dollars in revenue from items sold online. PawnMaster’s e4o product allows users to list inventory items out for sale on multiple online channels, while still offering those items for sale in store.
Post transactional touch-points are an opportunity for you to reach out to your customer after the sale was made to reengage them to come back. Customer interaction doesn’t stop once the customer has made the sale.
While eCommerce is steadily expanding, many businesses that aren’t solely eCommerce based have found a way to reinvent themselves in a manner that multiplies one sale into many more. It starts and ends with the customer experience.
For several years our company, and more specifically myself, have taken to social media as a primary outlet. In an attempt to consistently improve, our social media is used as a way to connect with our customers.
As we enter the mid-year mark of 2019, so many people ask me, “How do you win and how do you have such a loyal customer base?” My response is fast, simple, and without hesitation…. Customer service. My team and I are committed to serving the underserved in our industry.
Data Age Business Systems, the developers of PawnMaster, the industry-leading pawn management software, are proud to welcome onboard Presta Me Pawn, a twenty-one store operation servicing Costa Rica and Panama. Alan Barron and his dedicated teams service hundreds of thousands of customers as local, reliable financial institutions.
Over the years, we have done all that we can to ensure success for not just our PawnMaster users, but non-PawnMaster members of the industry as well. About seven years ago, we reformatted our focus and really brought collaboration and education to the forefront. Since making this change, we built out informational sites and resources like this blog and PawnLink.org, as well as providing industry-wide information through our social media channels. We’re known in the our industry as the first vendor to solve real problems with substance rather than promoting fluff. That’s why we recently entered into a partnership with Podium, a collaboration which will bring another level of education and service to the industry as a whole, while addressing some real issues that affect businesses of any size. Working with new people, companies and technology is one part of what we do but we also stay very close to our own community within our industry.
Data Age Business Systems, the developers of PawnMaster and Buy/Sell Plus, are proud to announce their partnership with Podium, the leading customer review management and interaction platform. Podium is used by over 30,000 businesses worldwide, and Data Age Business Systems is looking forward to taking full advantage of the customer touch technology Podium has to offer.
For over 30 years, Data Age Business Systems, the developers of PawnMaster pawn management software, has been known as the leader in providing the collateral loan and second-hand industries with cutting-edge point-of-sale solutions. As these industries and the technologies behind them constantly evolve, a new team was assembled to oversee the continued development of Data Age’s suite of product services.
Steven Sinatra is a second-generation pawnbroker who, along with his father, runs World Pawn Exchange in North Bend, Oregon, where he is GIA jewelry professional and managing partner. As someone who grew up during the technology boom of the mid-90s, Steven has a unique understanding of how to best reach his customers through the platforms that they use every day. He approached PawnMaster to write a guest blog on the topic, and we were happy to take him up on his offer.