Kevin Penrose, American Family Pawn & Guns, Powhatan, VA
Carlos Franco, Luxury Watches R Us, Miami, FL
Manager Carlos Franco of Luxury Watches R Us, buys brand new and pre-owned watches and then sells them on online sites like eBay, Amazon and their own website. They also have watches on consignment with auction houses, as well as a storefront in downtown Miami, Florida. They are really utilizing cross-channel marketplaces both online and offline to maximize their exposure and sell their items faster.
Victoria Brooks, Brooks Pawn & Jewelry, Modesto, CA
Brooks Jewelry opened for business in 1981 in a one-room office. Their goal was to run a reputable hometown business. They bought and sold estate (used) jewelry. By 1993 Brooks added pawns and second-hand dealing as an option for people that just need a short term loan and did not wish to sell
Since 1988, Data Age has provided world-class technical support and software updates with every product we sell. Our unique support proposition drives down total-cost-of-ownership and sets Data Age/PawnMaster apart from other industry players that charge high hourly rates. We have set ourselves apart from all other competition in our space.
Tammy Gates, Denny's Jewelry & Pawn, Arden, NC
Tammy Gates is the Shop Manager of Denny's Jewelry & Pawn, a family-owned pawn shop that has been in business for nearly ten years. In the video, Tammy talks about the need for a new pawn management software, why they switched from Bravo Pawn Systems to PawnMaster.
As leaders in our communities, in our businesses, and in our industry, we spend a great deal of time working with people. These people have a profound impact on our livelihoods through the work we do with them or through the products and services we deliver. In turn, our products and services should also have an impact on our employees, customers, and anyone you come in contact with. The great leaders, companies, and organizations never lose sight of this ever-present focus. You have to put people first no matter what, if you want to be successful as a leader or a business owner.
Every time a pawn shop writes a loan, a relationship begins. Whether it’s for a new or returning customer, each loan is the start of a relationship with someone who will visit the store over and over, and whose experience will impact the success of the business.