Data Age Business Systems, the developers of PawnMaster software, continues to bring Pawnbrokers cutting edge eCommerce technology in an increasingly competitive used goods retail space. Their eCommerce capabilities have products flying off the shelves with a seamless and easy-to-use experience that allows the store to list an item on their floor for sale on multiple eCommerce sites, including their own website. This not only increases exposure by integrating with eCommerce giants such as eBay, Amazon, Craigslist, and Gunbroker, but also eliminates concerns around duplicate sales with multi-channel listing. Using PawnMaster’s e-foro eCommerce integration, Data Age customers have sold over 50,000 items and generated over $10 million in eCommerce sales. PawnMaster’s eCommerce clients also benefit from a unique pricing model that, unlike other vendors, does not charge revenue-sharing fees. E-foro eCommerce integration is gearing up Data Age customers to prepare them for the largest holiday season yet. Offering both retail and online sales options is a necessity this season, as Deloitte is forecasting an 18 to 21 percent increase in 2017 eCommerce sales compared with 2016. They also predict retail holiday sales should rise a healthy 4 to 4.5 percent over last year’s shopping season.
Carlos Franco, Luxury Watches R Us, Miami, FL
Manager Carlos Franco of Luxury Watches R Us, buys brand new and pre-owned watches and then sells them on online sites like eBay, Amazon and their own website. They also have watches on consignment with auction houses, as well as a storefront in downtown Miami, Florida. They are really utilizing cross-channel marketplaces both online and offline to maximize their exposure and sell their items faster.
Victoria Brooks, Brooks Pawn & Jewelry, Modesto, CA
Brooks Jewelry opened for business in 1981 in a one-room office. Their goal was to run a reputable hometown business. They bought and sold estate (used) jewelry. By 1993 Brooks added pawns and second-hand dealing as an option for people that just need a short term loan and did not wish to sell
When it comes to running any type of business the last thing the owner of a shop wants to worry about is their back-end inventory supplies. Especially when they get the call from a manager, “Hey we’re out of labels, toner" "...or ribbon.” This is usually when the shop owner picks the quick fix, whether it be making a run to their local office supplies store or hopping on the Internet and paying for expedited shipping. Yes, this resolves the issue for a couple of months until the shop runs low again.
In business, we have all heard it is about your people, products, and processes which generally define who you are. I can say this for sure... Here at Data Age our people are what has made us a powerhouse in our industry for many years. As we constantly try to get better and self-scout, we always peel back the layers so we understand why our people continually post great results and contribute to a world-class culture. “Great” companies focus on themselves more than the competition. They tend to get their employees actively involved and really listen to the ideas their people bring to the table. Makes sense considering your people are the folks who are mostly engaged with the customers.
Inside sales has grown leaps and bounds over the years. There are no longer sideways jokes about inside sales, or the telemarketing stigmas that used to accompany this model. Inside sales is serious business and provides great flexibility to a company’s ability to not only secure new business, but allows them to effectively maintain a base of business while maximizing their marketing spends. Buying behaviors have changed dramatically over the past decade; the information a buyer needs is just one click away. A sound, well-planned strategy of how to utilize an inside sales team can elevate and greatly impact a company’s efforts to grow their business, properly service their customers, and avoid attrition.