PawnMaster Blog

What I Would Tell My Younger Self

A friend asked me the other day, “What would you tell your younger self?”  She was specifically referring to my prior work life. It was a very valid question, but one that I had never thought much about. 

Pawnbroker 20/20: Hiring and Keeping Talent

Hiring – what to look for and how to do it?

When the candidate shows up at your store, let them wait a few moments on the sales floor. Watch how they interact with employees and around customers.

Pawnbroker 20/20: Retail, It's a Mindset!

Retail……It’s a mindset!  It’s that simple.  It starts with the willingness to set goals, plan daily, and focus on the basics.

How Joey Leza Dramatically Increased his Profit Margins

Being in the pawn business, there are a few things that we tend to hear from our customers day in and day out, especially when it comes to items on the sales floor.

Pawnbroker 20/20: Loan To Live

Rob and I recently sat down to discuss loaning, and tips to ensure a strong loan balance that produces a strong yield.

Pawnbrokers 20/20 : If you fail to plan, you plan to fail

I once had a boss who used to say “If you fail to plan, you plan to fail.”

7 Habits of Highly Successful Pawnbrokers

 

  1. Keep Compliant Using Required Fields: In most areas of the world, collateral lending is highly regulated, and failing to abide by those regulations often results in heavy fines and punitive actions. One of the easiest ways to ensure that your employees are gathering all of the data needed for police reporting is to set required fields so a pawn or buy cannot be completed without all of the required customer and item information.
HOW TO: Setting the parameters is as simple as going to Admin >Store Setup>Customer Required Fields and Item Required Fields.

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