NPA is right around the corner and we're getting excited to see our customers! We love having the opportunity to put faces to names and collaborate, sharing the ideas we implement throughout the year to make our software even better for you!
The NPA Expo is always a nice event to go. We always enjoy the quality face time with so many loyal clients. Our industry is somewhat under siege and everyone has a great deal at stake. Long term family businesses, the industry juggernauts, the smaller operators and the new folks coming into the business find themselves in some uncharted waters. Compliance regulations have always been front and center, but this year sees some real challenges coming down the pike. I am always amazed at the folks who drive this industry. You all stay positive, upbeat and continue the fight. I can't put into words the respect I have for all of you. This year has also seen some volatility. Some planned and some unplanned in the vendor space. I applaud you all in the manner in which you handled these changes and still keep your upbeat fighting spirits.
It's that time of year where things get bananas around the shop and the exchange of money really starts to flow. Will you, or are you ready as the influx of people start showing up ready to pawn, buy, or sell their items? PawnMaster can help you be that extra clerk, manager, or set of eyes you need when things get chaotic. Think of PawnMaster as your must trusted employee that always has your back! As we come into the heart of the holiday season, we are here to support you with any and all of your hardware and software needs. Feel free to contact one of our industry specialists for assistance 888-949-7296. Here is a great article we found about the upcoming holiday season.
During the recent NPA Pawn Expo in Las Vegas, our customers told us throughout the show, that they absolutely love the PawnMaster "Did You Know?" videos that we have produced so far. PawnMaster pawn shop software is launching "Did You Know?" series based on your positive feedback. We strongly feel, that things like this really help separate us from our competitors. We strive to educate our customers on how they can maximize their return on investment by offering helpful tips and suggestions that can ensure you are getting the most out of this powerful pawn shop software. The "Did You Know?" series will be a combination of technical support tips and other ways that will minimize frustration and maximize revenue generated. Our goal is to provide at least one or more of these videos monthly. If you have not seen any of the current videos that have been published, head over to our Youtube.com/dataagesoftware channel and subscribe. This way you won't miss any of the new ones as they get posted. We will do our best to notify everyone as they are published.
Pawnbrokers are loving the new Janam scan gun for inventory management at their stores. Some of you may have discovered at the NPA Pawn Expo that we are using the new Janam scan gun. The Janam scan gun has a light, sleek, highly-functional form factor for intensive barcode scanning. Its unique, center-weighted ergonomics, with battery positioned in handle, make it feel remarkably light and balanced in the hand. The Janam will help make inventory management a breeze. Would you like to update your inventory to PawnMaster in real-time? The Janam scanner will cut down that tedious task and make it fun, while also allowing you to correct mis-binned items on the fly.
With the Olympics in full swing, and our athletes at the peak of their game, so was team Data Age, as they recorded the best July in company history. Every departments fired on all cylinders even with some of the team away at the NPA Pawn Expo. Helpful customer feedback, various marketing efforts, the NPA Pawn Expo, our Newsletter, and the launch of several new PawnMaster features were all contributing factors to our success. We hope to continue such success with our talented staff and keep this momentum going. Thank you to everyone who helped make this happen!
Pawn shops owners can now offer a Protection Plan through the PawnMaster software with every item sold? If you are new to the PawnMaster family or maybe haven't seen some of the really cool new features that we showcased at the last NPA Pawn Expo in Las Vegas, Data Age's PawnMaster, now has the ability for Pawnbrokers everywhere to offer existing and cash customers, a protection plan. The plan can be set up on a dollar or percentage based rate and you then assign each Inventory item or category that the Protection Plan will be applicable to. How would you like to add an additional 5% or greater to your bottom for something you may currently be giving away for free or not doing at all. Increase your customer loyalty and peace of mind with this great add-on module. Our skilled Sales reps can use the ROI calculator to determine real numbers for you based off your own Management Dashboard report. Would this be something you offer in your shop? Leave a comment below.
Pawnbrokers, are you ready to single handedly take over the Vegas strip next week? We are and just putting the final touches on everything. Soon our bags will be packed, shirts, pants, and shoes all spiffed up so we can engage each and every one of you who will be there in a professional and enthusiastic manner. To say we are excited about going is an understatement. We look forward to seeing our current customers and interacting with future ones during this dynamic show. Data Age and PawnMaster have been leaking hints to you over the last few weeks on what to expect from us at the show. So here is one of the best enhancements to our widely popular Text messaging feature we introduced last year to you. Now you can send out Blast messages in addition to sending out payments due, items wanted, forfeits nearing as well as layaways. You asked and we answered the call to be able to send out a mass Text message instantaneously to every subscriber about sales and events instead of sending them out individually like before. The statistics and ROI on those pawn shops who have implemented Text messaging are staggering. Make sure you set your phone and calendar reminders to ask about this feature in further detail at the show.
It seemed like yesterday that we were all at the 2011 NPA Pawn Expo at Caesar's Palace but my how times flies. In 8 days Pawnbrokers will converge and gather at the best show of the year again. If you were at last year's show, you hopefully got to stop by Data Age's PawnMaster booth to see what was new. This year will be no different with extremely helpful features like:
Most people who go to the NPA Pawn Expo in 11 days will be taking a much needed break from their day grind and rightfully so. Pawnbrokers converge for a few days or stay the week in Vegas each year to learn about new products each of the vendors are promoting. This is a win-win for everyone in so many ways. First, Vendors get to mingle with existing customers and of course look to make new ones as well. Pawnbrokers get to see what each of the manufacturers have been working on all year that get showcased during this impressive gathering. Third, Pawnshop owners get to meet valuable industry contacts and network with other like minded Pawnbrokers and hear what is working in their neck of the woods.