Over the years Data Age has always been known as the technology leader in the pawn industry. We invest a lot of time and resources to ensure every aspect of our clients’ business technologies are in place, updated, compliant, evolving and well-supported. We don’t rush our products to market to be able to capitalize on buzz words because this can be very costly to the end user and our first priority is putting our customers in a position for success. Having the right people and right processes ensures our company stability, and in turn, it ensures our clients’ investments are stable and profitable.
Over the years, Data Age, with its PawnMaster product, has accepted and embraced the mantle of leadership in this industry when it comes to technology. As the number one software provider and most widely used software in the industry, it has and will always be our responsibility to keep the industry informed and educated to any technology shift or trends. With nearly 3,000 active clients, we have built a very stable, accurate, and highly effective software, which is extremely easy to use. Having tens of thousands of end-users in front of our software every day, we have been able to take ideas and suggestions and included them in new software builds. In addition to having world-class customer support, we have the absolute best software development team in this space, which can allow us to make enhancements very rapidly.
Switching over to a new pawn shop software program can be terrifying. We know there is a lot to consider, from shop operations, to equipment, to training…
One of your biggest concerns may be the conversion of your data. When it comes to data structure, it's typically never apples to apples. The data needs to be manipulated to line up with the structure of the program you're converting into. In most cases data record statuses from the originating program will be foreign to the program you are converting to and will require re-mapping. Make sure your new software company is experienced and can deliver when it comes to preserving your precious data.
Make sure to have a detailed conversation with your soft
The industry was given some unfortunate news about Dazzle Pawn this week. It is not only unfortunate for this person's loved ones, but also for all of the pawn brokers who have invested their futures into a one-man software shop without anticipating the consequences that are coming to light today. Of course we don’t expect the worst when it comes to things like this, but this is why it is important to ask solid questions before committing to any vendor. Unfortunately, we have seen similar situations more often than we would like in our 28 years in this industry. Data conversions are part of the business for us but even with that, we never like seeing a fellow pawnbroker go through the stress of trying to get back up and running overnight if things were to go in a bad direction. As we have for a long time, we encourage our customers to shoparound and do their homework.