PawnMaster Blog

Buzz Word or Buzz Kill?

Buzzwords – are they done and have they had their day in the sun?  I am sure we have all overused buzzwords especially in early usage settings.  They are slick and have an immediate play on emotions. The real issue with Buzzwords is the “buzz kill” that can accompany them if they are used to impress and not to educate. Buzzwords can be very costly to the customer if they don’t do their homework. High quality, reputable and stable vendors are transparent and offer more than just marketing fluff. They would rather deliver substance and depth to assist in helping the customer make the right decision for their business. Dig deep and ask the right questions.

PawnMaster Helps Clients be More Successful through Information and Training

Now that the show season has started with a very successful Dixie 2016, Data Age/PawnMaster will continue to lead the way and advance the ball regarding education and training.  We will continue to educate the PawnMaster family on the power of PawnMaster and all the powerful tools with the software but we will also do our part to educate the industry on current trends, marketing, sales, company culture and the buying market. On March 31, 2016 we are launching our first of what will become many PawnMaster user symposiums. This event, and the countless others to follow, will not only focus on continued training but it will see industry experts speaking to our PawnMaster clients. 

Is Your Software Provider a "Ticking Time Bomb”?

 

The industry was given some unfortunate news about Dazzle Pawn this week. It is not only unfortunate for this person's loved ones, but also for all of the pawn brokers who have invested their futures into a one-man software shop without anticipating the consequences that are coming to light today. Of course we don’t expect the worst when it comes to things like this, but this is why it is important to ask solid questions before committing to any vendor.  Unfortunately, we have seen similar situations more often than we would like in our 28 years in this industry. Data conversions are part of the business for us but even with that, we never like seeing a fellow pawnbroker go through the stress of trying to get back up and running overnight if things were to go in a bad direction. As we have for a long time, we encourage our customers to shoparound and do their homework.

How to Combat Inventory Turnover Problems

 

Save more, make more.

What is inventory turnover?

Inventory turnover is a measurement of how many times the retail inventory is sold during a twelve-month period.

While total store turn rates are important to know, turn rates are much more meaningful when viewed at the classification level.

  • Jewelry
  • Firearms
  • Electronics
  • Art

Are You Getting the Most Out of Your Holiday Season?

Each year pawn shops can expect a spike in sales from Thanksgiving Day and throughout the Christmas season. This is a special time of year indeed, as item and jewelry sales spike on any given day as bargain hunters are out to fulfill their holiday obligations. Are you okay with the status quo or are you looking at last years’ numbers and trying to blow the doors off of them? This is a unique time of year to pull out all the stops; the choice is yours. Shops can generally see upwards of 30% of their total annual sales revenue during the holiday season each year. Do you have the data points available to you to capitalize on this unique opportunity that you have in front of you? Here are a few things to think about as you ramp up for this holiday season.

URGENT ALERT:

URGENT ALERT: Don’t lose your data or have your business shut down as a result of your software company going out of business or not answering support calls.

Culture Pays: Happy Employees Make for Happy Customers

Over the years, Data Age has been one of the top rated companies to work for in central Florida. We work hard and we play hard… And yes, we get a little whacky. Our world-class, industry-leading products certainly are very attractive to the top professionals seeking long-term employment, but it’s the culture at the company that attracts top talent through our doors and keeps them here. We just completed the NPA event and it is obvious the pawn industry is growing and transitioning. The veterans are mixing with the younger brokers so to speak. The younger folks here talk about how understanding the demographics of our customers is so important… This is a true statement. Not only does a company have to evolve and improve upon their products, services, methodologies and strategies, they also have to understand the people driving the business and the audience it is serving.

Memphis Here We Come...

It is always a great pleasure for me to spend time with our clients. I have such respect for the operators in this industry and it brings me great pleasure in seeing them succeed. Today I had the pleasure of spending hours with one of our long time clients Gina & Josh Barkan. Gina and Josh have been using PawnMaster for 15 years. These guys are hard workers and they pride themselves on good business. Services and relationships is the name of their game and you can see this by the amount of traffic that comes through there doors. There shop is well received by the community. I enjoyed speaking with their team and getting valuable feedback from the trenches, which we always use to make ourselves better. I want to personally commend Gina & Josh with a Bravo! I also want to thank the entire PawnMaster family for their continued support. Twenty seven years of experience with almost three thousand clients that continually help us stay innovative. While so many other vendors struggle to attain long term growth, we pride ourselves on loyalty and history.

PawnMaster Keyboard Shortcuts

One of the features that makes PawnMaster so easy and fast to use is the built in keyboard shortcuts. You don't need to use a mouse to do most functions in PawnMaster. In fact, with a little practice, using keyboard shortcuts can be much faster than using a mouse. One of the most popular videos in our "Did You Know" series is the one on shortcuts. We've had several customers ask us to provided a more expanded list of those shortcuts. Richard Lutz, the Data Age University Product Training Manager, has put together this comprehensive list of the keyboard shortcuts available in PawnMaster.

Backups: The Most Important Task You May Not Be Doing

Your data is the most important asset to your business. Most PawnMaster customers like the fact that their data is only saved on their own systems and not co-mingled with other shops' data. This is especially important for people using digital gun logs. While having your data stored locally is beneficial, you want to make sure you always have a valid backup stored off site in case of a disaster.

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