We would like to extend an extra special thank you to our partners and customers who have contributed to our blog this year to help us put out valuable information.
As we are about to ring in 2018 and start our 30th year of servicing the pawn industry, we must review the year 2017. As we look back we once again had another very successful year. Our mantra and brand promise is to put the PawnMaster client in the best possible position for success. The PawnMaster client base continued to flourish in 2017 as our brand promise continues to be all about the customer.
We have been known for delivering the best and most stable products in the market for three decades. In 2017 this continued. Being the only dual platform company on the planet, we saw PawnMaster Ignite, our true cloud platform, gain market share while our Classic product still dominates the pawn landscape. Being the industry leader we felt it our duty to offer the newest technologies without compromising stability.
Data Age Business Systems, the developers of PawnMaster software, continues to bring Pawnbrokers cutting edge eCommerce technology in an increasingly competitive used goods retail space. Their eCommerce capabilities have products flying off the shelves with a seamless and easy-to-use experience that allows the store to list an item on their floor for sale on multiple eCommerce sites, including their own website. This not only increases exposure by integrating with eCommerce giants such as eBay, Amazon, Craigslist, and Gunbroker, but also eliminates concerns around duplicate sales with multi-channel listing. Using PawnMaster’s e-foro eCommerce integration, Data Age customers have sold over 50,000 items and generated over $10 million in eCommerce sales. PawnMaster’s eCommerce clients also benefit from a unique pricing model that, unlike other vendors, does not charge revenue-sharing fees. E-foro eCommerce integration is gearing up Data Age customers to prepare them for the largest holiday season yet. Offering both retail and online sales options is a necessity this season, as Deloitte is forecasting an 18 to 21 percent increase in 2017 eCommerce sales compared with 2016. They also predict retail holiday sales should rise a healthy 4 to 4.5 percent over last year’s shopping season.
Data Age Business Systems, the developers of PawnMaster, the industry-leading pawn shop software, announced its latest eCommerce integration, Storefront. Storefront enables brick and mortar pawn shop owners to create an eCommerce page and sell inventory from their own website while integrating directly with PawnMaster pawn software to make inventory management and sales reporting seamless. Storefront’s innovative technology makes it easy to create an omnichannel experience for shoppers.
Many of you may know me or have chatted with me over the years. As the Director of Operations, I get the chance to connect with many of our clients. Closing in on 3,300 customers here at Data Age means I get the chance to hear so many success stories and how many different ways our brokers operate their businesses. There is no one way to operate a business, we know that here. That's why our approach is to offer the flexibiliity to mold everything we do around tailoring each of our products and services to help drive our customers’ success.
One of the most frequent questions I get when doing training on inventory management is, “What’s the difference between a “Bulk item” and “New item?”
In this post, I want to talk about PawnMaster's “Price Guide”. You and your employees see it every day but have you clicked on it?
Does your shop carry any accessory items to upsell and complement other items in your shop? You know, things like alkaline batteries, phone chargers, guitar strings or ammunition? If you do then I hope you utilize PawnMaster to set reorder levels on those items by entering a max quantity of at least 1 or more. When you do this regularly, you can run Inventory report #4 “Inventory Re-orders-Primary Vendor” and know what needs to be ordered. Easy!
BONUS TIP: Those accessory items also have UPC barcodes printed on the packaging. PawnMaster cross-references those UPCs on the sales screen if you entered it when the item was added to your inventory. In other words, you don’t need to print labels for items that you sell that have preprinted barcodes on them.
Steve Richards had been using Premium Software to run his gun and pawn shop since 1990, but he found that it couldn’t keep up with his expanding business. Steve needed a software product that was able to change with the nature of the pawn business, so he turned to PawnMaster. The stability and reporting power of PawnMaster was exactly what Steve was looking for in a software product.
PawnMaster has a tool that helps pawnbrokers get the most from their customer data called the Customer Snapshot, that little box on the right of the New Pawn screen that is displayed after selecting a customer. It lists the number of active loans, number of redeemed and defaulted loans, as well as the number of buys, redemption ratio, return ratio and total sales in dollars. This is important information. This is a quick-glance record of how your customers are treating you.