“Terminating” an employee makes them inactive. PawnMaster never truly deletes anything. All records are either “Active” or “Inactive”. The reason behind this is to keep an audit trail. We want you to be able to, at all times, have a way of determining what your employees are doing and what changes they're making within your system.
A: My first instinct is to tell you to ask your employee, "Why do you need to void a redeemed pawn?" This is a safety precaution to make sure they're not trying to skim money out of the cash drawer. As an owner be sure to limit who has access to voiding a pawn.
A: This is optional (mandatory in the shop where I worked) and is used to locate items. Staying organized is critical to running an efficient pawnshop, by noting the locations of items, anyone should be able to find them for redemption or pulling.
A: “Message”, is located in tools and can be used to send a message to all employees or just one. Click “Add” to start and check “All Employees” if needed or select a specific employee. Type in the message and add a stop date if desired. Now when the target employee logs in, the message will be displayed.
A: Pure awesomeness! This is used for items frequently seen in the shop that has a Brand or Model, such as watches, tools, and firearms.
A: Tracking firearms movement in and out of the shop is very important, so PawnMaster records the acquisition and disposition of every gun in two separate databases. The first being the PawnMaster main database and the other is a separate database called the electronic gun log.
A: This is another powerful and often overlooked tool in PawnMaster. This utility can be used to adjust the sale price of all items, specific types of items, items in a specific location (Bin), aged inventory and precious metals that do not include stones.
A: This is a percentage representing the return on total investment for each customer. When we make a loan or a buy with a customer, we are investing in their likelihood of redeeming the loan or at a minimum, the value of the collateral. When the loan is redeemed, the shop will see a 100% return on investment plus the interest.