No matter what business or industry you're in, retaining top sales talent or talent in general is always an on-going challenge. Investing a lot of time and resources to find, groom and mature top talent only to see them leave is an ongoing concern for many. This is especially true for the small business owner. This topic caused me many sleepless nights when I was in business. I needed more sales people on the floor to handle the growth of the business. I needed good delivery people who know what the phrase "on time" means. If I wanted to grow, I no longer could be the best sales person and delivery person in the company. I needed to find good talent and committment to get me to the next level. Does this sound familiar?
Over the years I have hired or contributed to hiring hundreds of professionals. When hiring we try to hire for attitude first, coachability second and finally for a domain skill with experience. I think we would all agree attitude is a very desirable attribute you can’t coach up all the time. When hiring for a specific position, for example Sales, we know there really is not an exact science to replicating success. Some may have higher success ratios than others but at the end of the day, in the hiring process, it boils down to the individual you are inviting to join your teams. At Data Age, we feel as long as we have the right attitude we can find a seat on the bus for someone. Not everyone knows, right out of the gates, what their path is in life or in the workforce. Many sales people find out they want to go into marketing and even more just want to help customers, thus seeing them take on a client support role.