Picture this—it’s Monday morning and you show up at your shop, everything is looking great for the week. You have a monumental event planned and you cannot wait to see the amount of sales and loans the week coming up has in store. You get your shop set up and ready to go, you start to disburse the cash drawers to your employees... and your computer won't unlock. You try logging again and still nothing. You check another computer, it's not working either. This never happens! Nothing is working as it should, something's up. You quickly resort to taking cash payments and sales as everyone works to figure out what the issue is. Then it happens—you get an email on your phone from a strange address telling you that your computer files are locked, and to get them back you must pay $15,000 for the passcode. You have 72 hours to pay the fee or your files are gone.
We have all heard about the importance of measuring performance. After all every professional sport lists it leaders by ranking of an average, points made, and percentage of success. Imagine for a moment if these performance statistics were not kept? The real leaders of the sport would become anonymous, team strategies would be scrambled and worse, the fans would lose the ability to identify with the true heroes of the game. As for the players, how can they improve if they don’t know what they must improve upon?
Getting a good alarm system installed in your shop doesn’t guarantee that you won’t suffer a burglary loss.
Recently, one of our customers in the western part of the country suffered a large burglary loss. The customer had a very good alarm system, (UL Certified Central Station Grade AA, Safe Complete), which covered the entire perimeter of his shop and his safe. One evening he received a phone call from his alarm company notifying him of an alarm condition at one of his stores. The customer sent one of his managers to the store to meet the police.
With all of the economic uncertainty going on in this Country and with unemployment still high, we have seen an increase in violent robberies and burglaries across the Nation. We thought it important to provide the Pawnbroker community with a few reminders on some best practices for security.
For years, people have talked about waiting for the "big one" to happen. With each little tremor, they wonder if it is going to progress into a powerful 9-magnitude devastator. As the leading software in the industry, we’re just using this as an analogy, but it really is a reality when it comes to looking for point-of-sales software.
Validation is always a good thing in business, especially for paying customers who put a trust in their vendor to ensure their business is in good hands when it comes to their technology systems. Over the years we have worked very hard to deliver consistency, stability and high performance for our customers. As we rolled out our new product IGNITE, which is the only true cloud platform on the market, we reinforced this concept by selecting Amazon Web Services as our cloud provider. During our due dilligence process, we had every top-five provider in the market seeking our business but we wanted the best and the most stable company out there. We could not have a single-point-of-failure platform, which many have unfortunately experienced… We needed multiple data center backup capabilities to ensure no down time for our customers.
Having issues with your pawn software? You always need reliable software to run your shop, however, it is especially critical during the holidays. After all, 21% of annual retail sales came from the holidays in 2015, according to the National Retail Federation. This is why it is absolutely critical for that your software company invests in the most reliable services to protect your business.
When it comes to your business, the data you store and use for reporting is a key element to your success. Unfortunately, this data can also make you a target. Storing usernames and passwords, credit card information, etc., needs to be done with the greatest levels of security and know-how. Names like “Amazon” and “eBay” instill confidence because they spare no expense to provide the best talent and technology money can buy. For decades they have been an everyday part of your personal and business needs with billions of dollars invested to make sure that your data is not compromised.