What's your lineup look like when it comes to support at your software vendor? Do you have live representatives standing by to assist you with your questions? Do you have to wait hours, or even days for a response?
Carlos Franco, Luxury Watches R Us, Miami, FL
Manager Carlos Franco of Luxury Watches R Us, buys brand new and pre-owned watches and then sells them on online sites like eBay, Amazon and their own website. They also have watches on consignment with auction houses, as well as a storefront in downtown Miami, Florida. They are really utilizing cross-channel marketplaces both online and offline to maximize their exposure and sell their items faster.
Victoria Brooks, Brooks Pawn & Jewelry, Modesto, CA
Brooks Jewelry opened for business in 1981 in a one-room office. Their goal was to run a reputable hometown business. They bought and sold estate (used) jewelry. By 1993 Brooks added pawns and second-hand dealing as an option for people that just need a short term loan and did not wish to sell
Tammy Gates, Denny's Jewelry & Pawn, Arden, NC
Tammy Gates is the Shop Manager of Denny's Jewelry & Pawn, a family-owned pawn shop that has been in business for nearly ten years. In the video, Tammy talks about the need for a new pawn management software, why they switched from Bravo Pawn Systems to PawnMaster.