PawnMaster Blog

5 Helpful Hints for Pawnbrokers - Volume 6

 


 

1. This is NOT your Grandpa's old pawn shop! We must have an outstanding customer experience!  Make it lively with upbeat music, smiling faces, etc.  Also, give away bottled water and/or popcorn.  Think about your shop from a "millenial's" perspective and make sure the experience is one that will bring them back because it is fun to be in your shop(s).

5 Helpful Hints for Pawnbrokers - Volume 5

 

 

1. Clean your customer’s jewelry…for free! Nothing gets a conversation started with a customer faster and smarter than, “Ma’am, would you like to me clean that ring for you?” – especially a jewelry customer.  It costs next to nothing, creates an avenue for discussion and virtually guarantees a satisfied customer – even if he/she doesn’t buy anything that trip.  Get the customer’s name/email/cell # and, for PM customers, use the want list feature available, and watch the sales roll in.  That’s a permanent customer.

5 Helpful Hints for Pawnbrokers - Volume 4

 

5 Helpful Hints for Pawnbrokers - Volume 3

 

5 Helpful Hints for Pawnbrokers - Volume 2

 

5 Helpful Hints for Pawnbrokers - Volume 1

 

1. All TV’s on the sales floor are turned on. Two factors sell nearly all TV’s… Price and picture.  There is virtually no chance a TV that isn’t on will generate much interest from customers. Older TV’s may sometimes have a great picture and, hopefully, be affordable to someone with a small budget. Even poorer pictures can sometimes be enhanced by attaching a Blu-Ray player. Still, go back to rule one… Turn it on!

Make More Money Using Your PawnMaster Data: Price Guide

In this post, I want to talk about PawnMaster's “Price Guide”. You and your employees see it every day but have you clicked on it?

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