So it’s Summer, and sales are slow. In order to execute at a high level in today’s pawn world, brokers should always be focused on retail and the benefits that it can provide.
Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software, is pleased to announce the onboarding of Vincent Chiappone as Director of Customer Success and Logistics.
Aged inventory can be the death of your retail. No customer wants to see the same items every time that they come into your store.
When asked to write a blog about what I would tell my younger self if I could go back in time, I first thought of the sports almanac from Back to the Future. Of course, there is also stock info and crypto currency. But I digress as I am sure that is not the intention of this requested blog.
As I embark on my tenth year here at Data Age /PawnMaster, I always field the question about how you handle trash-talking competitors.
Loan balance seems to be the main topic of conversation as of late….or lack of it. These “covid times” have created a climate of excess vs. need with the typical pawn customer.
When asked to write about excellence in customer service, I’ll admit, I was hesitant. There are SO many blogs, tips, tricks & lists out there, it can make one’s head spin.
Many stores have been forced to develop new and inventive ways to achieve revenues during this pandemic. E-commerce has been the platform of choice, and frankly, allowed many brokers to continue to generate revenue while keeping store hours to a minimum. But was it worth it?