As we head into the summer months and hopefully placing the COVID crisis behind us, we are still dealing with a wealth of adversity in our industry and in business in general.
It’s summertime, and you’re ready to have some fun and sell some stuff! Let’s take a look at how to make a summer event worthwhile for everyone.
I’m as tired as you are of hearing that business has changed and the suggestion that you need high-tech to survive.
So it’s Summer, and sales are slow. In order to execute at a high level in today’s pawn world, brokers should always be focused on retail and the benefits that it can provide.
Aged inventory can be the death of your retail. No customer wants to see the same items every time that they come into your store.
When asked to write a blog about what I would tell my younger self if I could go back in time, I first thought of the sports almanac from Back to the Future. Of course, there is also stock info and crypto currency. But I digress as I am sure that is not the intention of this requested blog.
Loan balance seems to be the main topic of conversation as of late….or lack of it. These “covid times” have created a climate of excess vs. need with the typical pawn customer.
When asked to write about excellence in customer service, I’ll admit, I was hesitant. There are SO many blogs, tips, tricks & lists out there, it can make one’s head spin.
Many stores have been forced to develop new and inventive ways to achieve revenues during this pandemic. E-commerce has been the platform of choice, and frankly, allowed many brokers to continue to generate revenue while keeping store hours to a minimum. But was it worth it?