PawnMaster Blog

The Key to Excellent Customer Service

Customer service is so much more than just “servicing” your customers. Anyone can just pick up the phone and ask “How can I help you?”. The manner in which you do this will make all the difference.

Word of Mouth is Not Enough

A website is the gateway to your business. For many consumers it is their first impression, and we all know what is said about first impressions.

Jackie Garcia Appointed to Corporate Trainer

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software, is pleased to announce the onboarding of Jackie Garcia as Corporate Trainer. 

Brand Consistency And How to Achieve It

The word “brand” normally elicits warm fuzzy feelings toward a customer’s favorite shoes, restaurant, or mobile device. “Brand Consistency” on the other hand is typically met with fear by business owners everywhere. Questions like “What is it?”, “Why do I need it?”, and “Am I doing it right?” are very common concerns, and you should be happy to know that achieving brand consistency is not as daunting a task as it may seem. 

Data Age eCommerce Clients Surpass $42 Million In Online Sales

Data Age Business Systems, developer of the industry’s leading pawn management software PawnMaster, is proud to announce the latest in a long line of milestones for its eCommerce platform, e4o. PawnMaster users have achieved more than 42 million dollars in revenue from items sold through the platform, with more than 2 million of that number flowing in during the COVID-19 quarantine period.

eCommerce Buyer/Seller Beware

Recent events continue to underscore the need for a solid eCommerce business Model.

The Right Layout = The Right Payout

Setting up your retail store is a tricky objective.  There are two main points that need to be addressed:

  1. Setting it up for security
  2. Setting it up for maximum profitability

Five Ways Pawnbrokers Do Themselves a Disservice

I was asked for a blog this week to cover 5 things that we, as brokers, do that hurt our business, or at the very least, don’t help.

It seemed pretty straight forward at first, but then I really started to think about it. I used my own experiences and came up with what I thought some of my biggest mistakes were (I made way more than just 5, so it was a challenge to narrow it down!).

Tina Oleszewski Appointed to Project Administrator

Data Age Business Systems, developer of PawnMaster, the industry-leading pawn management software, is pleased to announce the onboarding of Tina Oleszewski as Project Administrator.

The Benefits of Text Messaging

PING! You just got a text from a local business you frequent. They are having a sale! 

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